Privacy Policy
Last updated: 15 November 2025
1. Introduction
FitPro Lead Gen ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fitproincubator.com and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
Register for our programs (Accelerator or Growth)
Book a Game Plan Call
Subscribe to our newsletter or marketing communications
Fill out a contact form
Participate in our community or events
This information may include: name, email address, phone number, business name, payment information, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior, such as pages viewed and links clicked.
3. Legal Basis for Processing (GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:
Contract Performance: Processing necessary to provide our services (Accelerator/Growth programs) when you sign up
Consent: Marketing communications and non-essential cookies (you can withdraw consent at any time)
Legitimate Interests: Improving our services, preventing fraud, and analyzing website usage
Legal Obligation: Complying with tax, accounting, and other legal requirements
4. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services
Process your transactions and manage your account
Send you marketing and promotional communications (with your consent)
Respond to your inquiries and provide customer support
Improve and personalize your experience
Analyze usage trends and optimize our website
Prevent fraud and enhance security
Comply with legal obligations
5. Disclosure of Your Information
We may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, hosting, analytics)
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
With Your Consent: We may disclose your information for any other purpose with your consent
We do not sell your personal information to third parties.
6. International Data Transfers
Some of our service providers are based outside the UK and European Economic Area (EEA), including in the United States. When we transfer your data internationally, we ensure appropriate safeguards are in place:
Standard Contractual Clauses: We use EU-approved Standard Contractual Clauses with third-party processors
Adequacy Decisions: We transfer data to countries deemed adequate by the UK government
Additional Safeguards: Encryption, access controls, and security measures protect data in transit
Third parties that may receive your data include: Google (Analytics, Ads), Stripe (payment processing), email service providers, and CRM systems.
7. Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. Any automated processing (such as email segmentation) is used solely to improve your experience and does not make decisions about your eligibility for services.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Data Retention
We retain your personal information for the following periods:
Account Data: Duration of your subscription plus 7 years (for legal/tax purposes)
Financial Records: 7 years from end of financial year (UK tax law requirement)
Marketing Data: Until you unsubscribe or withdraw consent, then deleted within 30 days
Website Analytics: 26 months (Google Analytics default)
When we no longer need your information, we will securely delete or anonymize it.
10. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights:
Right to Access: You can request copies of your personal data
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data
Right to Restrict Processing: You can request restriction of processing your data
Right to Data Portability: You can request transfer of your data to another organization
Right to Object: You can object to our processing of your personal data
To exercise any of these rights, please contact us at [email protected].
11. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, as required by UK GDPR.
12. Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
14. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
16. Data Controller
The data controller responsible for your personal information is:
FitPro Lead Gen
Nonia House, Cardiff Road, Nantgarw, Cardiff CF15 7SR, United Kingdom