Refund Policy
Last updated: 15 November 2025
No Refund Policy
All purchases of FitPro Incubator programs and services are final and non-refundable. By purchasing any of our programs (Accelerator or Growth), you acknowledge and agree that you will not be entitled to a refund under any circumstances.
14-Day Cooling-Off Period Waiver
Under the UK Consumer Contracts Regulations 2013, you normally have a 14-day right to cancel distance contracts. However, by purchasing and gaining immediate access to our digital content and services, you expressly agree to waive your 14-day cooling-off period right and acknowledge that we begin providing the service immediately upon purchase. This waiver is required because you receive instant access to proprietary systems, training materials, and coaching from day one.
Why We Have a No-Refund Policy
Our programs provide immediate access to valuable proprietary content, systems, tools, and coaching. Once you gain access to these materials, we cannot "take back" the knowledge and value you've received. Our no-refund policy exists because:
You gain instant access to our complete systems, templates, and proprietary software (LeadDec, Dorothy AI)
You receive coaching, training, and support from day one
The value is delivered immediately upon enrollment
We invest significant time and resources into each client's success
Program-Specific Terms
Accelerator (£147/month)
No refunds for any monthly payment
You may cancel at any time with 30 days notice
Access continues until the end of your current billing period
No refund for partial months
Growth (£395/month)
No refunds for any monthly payment
3-month minimum commitment required
If you cancel before 3 months, you remain liable for the full 3-month fee (£1,185)
After 3 months, you may cancel with 30 days notice
No refund for partial months or early cancellation
No Exceptions
We do not offer refunds for any reason, including but not limited to:
Dissatisfaction with the program or results
Failure to achieve desired outcomes
Change in personal or business circumstances
Lack of time to implement the systems
Technical difficulties or user error
Not attending calls or using the resources
Any other reason whatsoever
Your Responsibility
Before purchasing, we strongly encourage you to:
Book a free Game Plan Call to ensure the program is right for you
Review all program details, pricing, and commitment terms
Ask any questions you have before enrolling
Ensure you have the time, resources, and commitment to implement the program
Understand that results require effort, dedication, and consistent action
By purchasing, you confirm that you have done your due diligence and accept full responsibility for your decision.
Results Disclaimer
We provide proven systems, coaching, and support, but we cannot guarantee specific results. Your success depends on many factors including your effort, market conditions, existing business situation, and individual circumstances. Testimonials and case studies represent exceptional results and are not typical. The fact that others have achieved results does not guarantee you will achieve the same results.
Payment Disputes
If you dispute a charge with your credit card company or payment provider (chargeback), we reserve the right to:
Immediately suspend your access to all programs and services
Pursue legal action to recover the full amount owed plus any associated costs
Report the dispute to relevant authorities
If you have a billing issue, please contact us directly at [email protected] before initiating a chargeback.
Exceptional Circumstances
In extremely rare and exceptional circumstances (such as serious illness, death, or other extraordinary events), we may, at our sole discretion, consider a partial credit or alternative arrangement. Any such consideration is entirely at our discretion and does not constitute a right to a refund. To request consideration, you must provide full documentation and contact us at [email protected].
Legal Rights
Nothing in this policy affects your statutory rights under UK consumer protection law. If you believe you have a valid legal claim for a refund under UK law, please contact us to discuss.
Contact Us
If you have questions about this Refund Policy, please contact us before purchasing:
Important Notice
By completing your purchase, you explicitly acknowledge that you have:
Read, understood, and agree to this No-Refund Policy
Expressly requested immediate access to digital content and services
Waived your 14-day cooling-off period right under UK Consumer Contracts Regulations 2013
Confirmed that you will not request a refund or initiate a chargeback for any reason